Hurricane Laura is approaching the Gulf Coast and is expected to make landfall late tonight near the Texas/Louisiana border. This major hurricane, with maximum sustained winds of more than 140 miles per hour, could cause extended service outages in the area due to forecasted storm surge as well as the potential for flooding in multiple locations.
Flood gates in and around New Orleans remain closed, which affects traffic interchanging with eastern carriers. BNSF continues to hold all New Orleans-bound trains from moving into the area and re-routing traffic through alternate gateways as needed.
We are suspending inbound and outbound gate activity at our Houston (Pearland) Intermodal and Automotive Facilities later today. We currently plan to restart operations at both facilities Thursday afternoon. If conditions affect the ability to safely reopen these facilities, customers will be advised of any prolonged outage.
Throughout the week, BNSF has been preparing for the hurricane, including the activation of an around-the-clock Command Center to address any impacts to our network and direct recovery efforts that are needed. Additional resources have been staged at various locations to address track outages as quickly as possible. Our operating teams are also in communication with local, state and federal emergency personnel.
For impacted customers in the region, this online form is available to report information regarding a facility that has experienced damage and/or where service is suspended. This information will greatly assist us in any recovery efforts.
If you have questions about your shipment(s), please contact BNSF Customer Support at 888-428-2673.
We will continue to provide customers with further updates.