BNSF Intermodal: Labor Day Operating Plan 2021

Date
Aug 18, 2021

TRAIN SERVICE
BNSF’s Intermodal Labor Day operating plan will remain focused on meeting customers’ expectations while matching operations to rail volumes. This year, the Labor Day holiday falls on Monday, September 6.

BNSF will continue to operate Intermodal trains over the Labor Day holiday. However, due to lighter volumes of traffic and possible train consolidations, we anticipate that shipments from Monday, September 6 through Wednesday, September 8 may experience delays of up to 24 hours. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic.

INTERMODAL FACILITY OPERATIONS
All BNSF Intermodal hubs will observe normal working hours during the holiday period.

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673. We also encourage drivers to download and use the BNSF RailPASS mobile application to receive real-time notifications, instructions and inventory updates.

Customer Support will maintain a limited staff on Monday, September 6. Normal coverage will resume on Tuesday, September 7.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.