This year, BNSF will observe the Thanksgiving holiday on Thursday, November 23, and Friday, November 24. Train service will not be curtailed due to the holiday; however, BNSF plans to minimize the number of yard, local and road-switch assignments at terminals during the holiday consistent with customer activity and volume demand. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic.
Please refer to Demurrage Tariff 6004-C to review the free time and charges for Thanksgiving – November 23-24, 2023.
For interactive tracking 365 days a year, please use BNSF’s Tracking tool by logging in with your username and password. If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673.
Customer Support will maintain a limited staff on Thanksgiving Day and Friday, November 24. Normal coverage will resume on Saturday, November 25.
Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.