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Exempt Retirees Contacts

Provider Telephone Website
Enrollment
The BNSF Benefits Center 877-451-2363 www.BNSF.mercerhrs.com
Healthcare
Aetna EPO, HDHP, BYO 800-826-2386 www.Aetna.com
Blue Cross Blue Shield PPO/BYO 888-399-5945 www.bcbsil.com
Cigna Indemnity 800-244-6224 www.cigna.com
Cigna Indemnity
Medical Pre-certification		 800-247-2790 www.cigna.com
Group Health Options HMO 888-901-4636 www.ghc.org
Kaiser HMO
(California)		 800-464-4000 www.kaiserpermanente.org
Kaiser HMO
(Colorado)		 800-632-9700 www.kaiserpermanente.org
Pacificare HMO
(California)		 800-624-8822 www.pacificare.com
Pharmacy
Caremark 800-378-7559 www.caremark.com
Employee Assistance Services
CORPHEALTH 800-383-2327  
Retirement
BNSF Retirement Team 877-451-2363 www.bnsf.benecalc.com
T. Rowe Price 401(k) 800-922-9945 www.troweprice.com
Vanguard 401(k) 800-523-1188 www.vanguard.com
Vision
EyeMed 800-521-3605 www.eyemedvisioncare.com
Life Insurance
MetLife
Life claims for retirees that don’t have
an account with The BNSF Benefits
and former Santa Fe Contributory Life		 866-492-6983  
BNSF Benefits Helpline
Toll Free 800-234-1283  
Fort Worth 817-593-6400  
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