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"In honoring our 175+ year legacy and building a better future, we continuously strive to do the right thing – safely, efficiently, and transparently."

Katie Farmer

President and Chief Executive Officer

Living our vision and values

The Code of Conduct plays a critical role in our ongoing ethics and compliance efforts and is an integral part of our Vision & Values. Together, our Code of Conduct, Vision & Values, and Leadership Model call on employees to act professionally at work, with integrity and honesty, while always showing respect for others.

Why it matters

BNSF Railway's culture of integrity is manifested in our Code of Conduct, which focuses on ethical behavior, integrity, and legal compliance. As leaders and representatives of BNSF, we are accountable for our actions and are responsible for promoting honest and ethical conduct.

The Code of Conduct is a valuable resource that can help us identify problems before they arise and can provide support when we aren't sure what to do in a specific business situation.

BNSF vision and values

BNSF vision

Our vision is to realize the tremendous potential of BNSF by providing transportation services that consistently meet our customers' expectations.

BNSF values

To live the vision, BNSF's employees embrace a set of shared values:

  • Listening to customers and doing what it takes to meet their expectations
  • Empowering one another, showing concern for our colleagues' well-being and respect for their talents and achievements
  • Continuously improving by striving to do the right thing safely and efficiently
  • Celebrating our rich heritage and building on our success as we shape our promising future

Relation to Berkshire Hathaway

BNSF Railway Company is a wholly owned subsidiary of Berkshire Hathaway Inc.; therefore, BNSF employees must also comply with the Berkshire Code of Business Conduct and Ethics. BNSF has aligned our Code of Conduct with Berkshire Hathaway's so that when you comply with the BNSF Code of Conduct, you also comply with the Berkshire Code of Business Conduct and Ethics.

Policies Provide the Full Picture

This Code of Conduct offers broad guidelines. For details on areas covered by the Code, consult our BNSF Policies and Corporate Rules. The most current version of each Policy and Corporate Rule is on the Compliance and Audit internal site of MyBNSF employee portal.

Tools and resources

Establishing Guiderails: A Decision-Making Framework

For any action you're considering, ask yourself the following questions:

Compliance

Does it comply with the law and applicable regulations?

Alignment

Does it align with BNSF's Corporate Policies, Vision & Values and Code of Conduct?

Conflict of interest

Does it uphold our expectations to avoid even the appearance of a conflict of interest?

Transparency

Would you be comfortable explaining this action to your supervisor or another BNSF leader?

How did you answer?

"No": STOP!

If you answered NO to any of the questions, don't proceed. The action could present serious consequences for you and the company.

"Not sure": ASK!

If you are unsure about the answer to any of the questions, don't proceed and seek guidance from your supervisor and/or the BNSF Compliance Team.

"Yes": GO!

If you comfortably answered YES to every question, it would seem reasonable for you to proceed.

Integrity in our actions

Why it's important

BNSF takes seriously any behavior that is unethical, illegal, or in conflict with BNSF Policies, Corporate Rules, or the Code of Conduct. Any BNSF employee who is aware of such conduct must immediately report the behavior.

Investigating Violations

BNSF promptly and thoroughly investigates all reported complaints to determine whether improper conduct has occurred. Employees with relevant information may be contacted by an investigator in Human Resources or Compliance and are expected to fully cooperate. Following an investigation, BNSF will take corrective action, if warranted under the circumstances, as determined by BNSF in its sole discretion. This Code of Conduct is not a contract for services and does not alter the employment-at-will relationship between BNSF and its employees.

BNSF Hotline: call 800-533-BNSF

If you’re uncomfortable reporting an issue to your supervisor or a Human Resources representative, you may also file a report through the BNSF Hotline (800-533-BNSF). All reports made to www.brk-hotline.com are received by an outside third party and may be made anonymously.

BNSF Hotline

Non-retaliation policy

Preventing Retaliation

Retaliation for good-faith reporting of an apparent or actual violation or for participating in any investigation of a suspected violation is strictly prohibited. Potential examples of disallowed retaliation may include:

  • Transfer to a lesser position
  • Unwarranted negative performance reviews
  • Termination or suspension
  • Other coercing or punishment

Employees who are aware of ethical misconduct must immediately report the behavior. BNSF strictly prohibits retaliation against anyone who reports concerns in good faith. And reporting is the right thing to do. Silence may allow problems to grow. Employees are empowered to speak up for what's right – it's what helps keep our people safe and upholds our culture of integrity.

Integrity check

Is retaliation a reason for hesitation?

Let's say you've noticed unethical behavior, such as action that constitutes a conflict of interest or safety violation, but you're hesitant to report the behavior because you're afraid of retaliation. What should you do?

Take action

The Right Track

Employees who are aware of ethical misconduct must immediately report the behavior. BNSF strictly prohibits retaliation against anyone who reports concerns in good faith. And reporting is the right thing to do. Silence may allow problems to grow. Employees are empowered to speak up for what's right – it's what helps keep our people safe and upholds our culture of integrity.

BNSF Hotline

Your voice matters

If you’re uncomfortable reporting an issue to your supervisor or a Human Resources representative, you may also file a report through the BNSF Hotline (800-533-BNSF or the BNSF Hotline). All reports made to www.brk-hotline.com are received by an outside third party and may be made anonymously.

Questions?

For more information on applying the Code of Conduct

If you have questions, you can find out who you need to contact here.

Relevant policies

Read and download BNSF policies

Anti-retaliation policy

Read BNSF's anti-relation policy

Download now (PDF)

Equal employment opportunity, anti-discrimination and harassment policy

Read BNSF's Equal employment opportunity, anti-discrimination and harassment policy

Download now (PDF)