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A Message From
Carl Ice
This past year was another strong year for BNSF, as we absorbed more than half of the rail industry’s annual
volume growth and achieved record performance in several areas, including safety.
Nothing is more important to us than safety. Safety is an integral part of our culture, and ensuring the safety
of our employees and our operations in the communities we serve is central to our business. 2013 was a record
year for us in many areas of safety, including employee safety. But on Dec. 30, we experienced a derailment
and subsequent fire on a crude-by-rail train near Casselton, N.D. BNSF deeply appreciates all the efforts from
first responders, the community and our employees during this unfortunate incident, and we are grateful no
injuries resulted.
We have always had a broad-based and multi-layered risk-reduction program focused on safety, and we continue to
work on several fronts to drive improvements and make our railroad even safer. BNSF believes that every accident and injury is preventable.
Operating free of accidents and injuries has long been part of BNSF’s vision, and our focus has been on preventing accidents in the first place.
We are also proud of our continued growth and the essential role we play in serving customers and our nation’s supply chain. BNSF’s future
success depends on growth. We recognize that improving capacity is essential to our ability to grow, and this annual review tells the story
of how we’re continuing to invest in maintaining and expanding our network. After spending a record $4 billion in capital in 2013, we have
announced another record year, with plans to invest $5 billion in capital for 2014. We also expect to hire more than 5,000 new employees
this year. You can read more about these plans in the pages that follow.
At the same time, our 2013 volume growth presented service hallenges in the final months of the year, and record winter weather on many
parts of our network had a further negative impact on our customers. As of early 2014, we are continuing to add capacity and working to
return our service to the levels that meet our customers’ expectations and our own high standards.
We have tremendous opportunities and many challenges in 2014. I am confident that, as always, we’ll face the year with the tough-minded
optimism that has long been part of our culture at BNSF. All f us at BNSF will remain focused on meeting our customers’ service expectations,
increasing our capacity to handle growth, continuing to improve employee safety and strengthening our railroad to help ensure it remains the
safest means of ground transportation for freight today and into the future.
Carl Ice
President and Chief Executive Officer
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