Resource Operations Technology Center

The primary task of the Resource Operations Technology Center (ROTC) is to provide support to internal BNSF customers. The ROTC is staffed by special agents, police dispatchers, and information officers. Officers in the ROTC control access to the Topeka BNSF offices, monitor intrusion and environmental alarms for BNSF facilities nationwide, and manage access control systems for many BNSF facilities.

The ROTC provides electronic investigative information to Resource Protection police officers through traditional police systems like the National Criminal Information Center (NCIC), through contracted public electronic databases, and BNSF proprietary databases.

ROTC officers maintain all Resource Protection databases which contain a wide variety of information, like; police reports, trespasser contacts, railcar and train inspections. These officers also support tracking systems for military movements, special passenger car movements, and the Strategic Transportation Asset Tracking (STAT) program for high-value shipments. The ROTC is utilized as a single point contact for internal and external customers seeking loss and damage information and assistance regarding rail shipments.

ROTC is constantly researching and developing new technology to enhance our ability to provide even better services, including digital video monitoring, the use of global positioning systems, and mapping to identify and analyse loss and damage trends.

Questions or comments to: rpsttipscenter@bnsf.com