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News Release

BNSF Adds Northern California Routes to Guaranteed On-Time Intermodal Service

FORT WORTH, Texas, July 30, 2001:

Beginning August 6, The Burlington Northern and Santa Fe Railway Company (BNSF) will expand its guaranteed on-time intermodal service program to include routes between Chicago and Stockton and Richmond, California. At the same time, BNSF will add a guaranteed option for its international shippers, covering international train service moving between the existing BNSF guaranteed markets.

With these additional lanes, BNSF now offers guaranteed intermodal service in 12 lanes connecting major U.S. markets. The lanes are:

  • Chicago/Stockton (New)
  • Chicago/Richmond (New)
  • Chicago/Seattle
  • Chicago/Portland
  • Chicago/San Bernardino
  • Chicago/Denver
  • Chicago/Alliance (DFW)
  • St. Paul/Seattle
  • St. Paul/ Portland
  • Kansas City/Southern California
  • Memphis/San Bernardino
  • Alliance (DFW)/San Bernardino

BNSF, which began offering guaranteed intermodal service in May 2000, is still the only U.S. railroad offering a full money-back service guarantee. The guarantee allows shippers to purchase, for a premium, a service guarantee for three intermodal service levels for international, domestic and perishable intermodal shipments in these 12 lanes. For each load that does not meet the scheduled availability time for customer pick-up, BNSF will offer a 100-percent refund.

“Our guaranteed service program is attracting new customers who have traditionally shipped only over the road. The 100-percent money-back guarantee shows the shipping community that rail transportation is a competitive alternative to over-the-road transportation,” says Steve Branscum, group vice president, BNSF Consumer Products. “We are listening to customers and will continue to expand this program as our customers request new markets and lanes.”

A subsidiary of Burlington Northern Santa Fe Corporation (NYSE: BNI), BNSF operates one of the largest rail networks in North America, with 33,500 route miles of track covering 28 states and two Canadian provinces. In 2000, BNSF moved more than 3.5 million containers and trailers through its extensive network of 35 intermodal hubs, making it the largest intermodal carrier in the world.

For more information on the company and its transportation solutions, visit the BNSF Web site at www.bnsf.com

BNSF Headquarters
BNSF Railway Company
2650 Lou Menk Dr. 2nd Floor
P.O. Box 961057
Fort Worth, TX 76161-0057
Phone: (817) 352-1000

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